I would say on a scale of 1-10 you generally rank a 1 (just above the rock bottom Xfinity for which there is no number on the scale low enough.)Īnyway, if you're still reading this I'll let you know AMC was very helpful. This is exactly the level of customer support I have grown to expect over the years. I don't know how you managed to miss it all. I thought I had made all this as perfectly clear as possible. I also said that my free Netflix subscription (which is the only reason I paid for this deal) is working fine, which it wouldn't be if I hadn't successfully paid for AMC. You would also have seen that I posted a screenshot which clearly shows I paid $83.88 for AMC and that my subscription is active and that it is good until March 23, 2024. Linda, if you had bothered to read my OP, you would have seen that I clearly said I had paid through Verizon for the AMC account. Verizon took my payment but didn't activate my AMC account. ![]() Walks like a duck, talks like a duck, etc. Well, that might be technically correct but to the end user (me) the actual procedure is that I signup on the Verizon web site, enter my credit card info on the Verizon web site, and the charge on my credit card says, "VERIZON*PLAY AMC+ VZ.TO/PLAY". ![]() I was told several times that Verizon does not charge for these +play subscriptions, they only facilitate the payments. I tried several chat conversations and nobody seemed to know what the heck I was talking about. Verizon customer support has been laughable at best with this.
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